Delivery of goods

Delivery of goods takes time depending on the carrier of your choice. If we find that we are unable to deliver within the stipulated time, we will always notify you by the specified contact phone or email.

Delivery methods:

  1.   Ecconomy - delivery 5-7 working days. Registered post shipment.
  2.   Fedex. Delivery 1-2 days after shipment. 

Attention !!!

When receiving a shipment, you MUST check the condition of the shipment and note any discrepancy, damage or damage on the delivery note and write down the offense report. Signature on the consignment note without comments shall be deemed to have led to the consignment intact. You must notify our online store of any defects in the shipment that occur during shipment.

Returning the goods

Goods may be returned in accordance with the Order of the Minister of Economy of the Republic of Lithuania of 2001. June 29 No. 217 on the Approval of the Rules for Returning and Replacing Items

If you do not like the product, please contact us by e-mail. e-mail: team@golden-jewelers.com or phone +370 61001150. And within 14 days we will replace it (s), apply a discount, or refund the goods.

Please send us the invalid item with the contract cancellation request. 

Address for returning products: Address MB "Internetiniai verslo sprendimai" Salininkų sodų 1-oji g. 44, Vilnius

Dispute Resolution

All disputes relating to the purchase of goods shall be settled by mutual agreement. If no solution can be found in both passports, request to the competent authorities: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN